Akosha.com — non refund of double bill deduction

Address:

Hooghly, West Bengal, 712202

On 4th of september, i went grocery shoppong at big bazaar, serampore. The bill amounted to rs 1315.47 and i opted for sbi card payment. The balance got deducted from my account but apparently they did not receive the amount. I was told to pay cash and said that the deducted amount will be refunded in my account. Consequently, i have made double payment and till date, the deducted amount has not been refunded as told by the big bazaar sales manager. I have approached them thrice at the expense of my time, energy and auto fare but every time they would say they will contact me. Today is 23 september and till now i have not received any communication from big bazaar. Please get my money refunded. I have attached the bill and the bank statement with the deduction.