Akshaya Centre — Lost file after online payment for pan card

Address:	Thrissur, Kerala, 680664
Website:	Onlinepancard

Sir,
At 23 Jan 2017 i went to akashaya center in surya complex kodungallur to take pan card according to the rule for bank transactions. Then i give my details and i pay cash of 200 rupees. And they said they were done, come after 2 days. At 28th i went again they said that file is missing. Now i lost that 200 rupees. Please mark this complaint and take action.
Faithfully
Shamla