Alagappa University — DDE Examination Request

Respected Sir,
I'm Sathees Kumar S (Reg No:[protected] currently studying MBA (Project Management) through Alagappa University Distance Education. I have paid 3rd Semester exam fees through Alagappa Study Center (Code: 2058) on 15th April 2021 (attached receipt). On Thursday night, Hall Ticket was released in Alagappa University Website and I'm not able to login for downloading the hall ticket. On Friday, I have reported to Alagappa Study Center (Code: 2058) and also contacted Alagappa University Karaikudi. Alagappa University Karaikudi replied that I haven't paid exam fees, hence I'm not able to attend the exam but I have already paid the fees. Alagappa Study Center (Code: 2058) justified that they have missed my name during online payment of exam fees and it was mistake from them.
Currently I'm not able to attend the exam due to mistake from Alagappa Study Center. Kindly request you to help me in solving this issue and allow me attend the semester exam in this present semester.

Alagappa Study Center Code: 2058
Alagappa Study Center Name: Career Advancement Academy, Aruppukottai
My Examination Starting Date: 10-Aug-21.

Regards,
Sathees Kumar S