Alagappa University — For refund for admission fees

Hi all

It's really very disappointed for me as I have submitted the cancellation form and medical documents for my mother medical expenses as per the procedure instructed to me 3 weeks before but today I get to know that it's not possible to refund the money and also the person from the admission team has behaved rudely and not properly answering my questions. As there are lot of miscommunications and it's really not acceptable. can I know any specific reasons on this matter and waiting for your response.

Regards
Harish