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Alagappa University — Request to Resend my BCA Lateral Entry Distance Education Certificates

Dear Sir/Madam,
I have completed my BCA Final examinations on October 2020 and the certificates were supposed to receive by march. But due to my address change I have not received any of the certificates for my BCA.

Then as per the instruction by the study centre ( Deepika Institute @Ekattutangal, Chennai ) I have submitted a letter to them with new address & a DD ( Demand Draft ) for Rs. 100/- on March 2021.

But the same has been sent to the Alagappa University on June 2021. But during that time the DD got expired and I got an reply letter from the Alagappa University to my new address stating to renew the DD.

I have renewed the DD & sent a courier to the Directorate of Alagappa University along with an Adhar Card xerox for evidence proof.

But till the time, I have not received any of my certificates from Alagappa University and also I tried contacting them & even sent a proper mail to the [protected]@alagappauniversity.ac.in.

My complaint is that the Alagappa University is not having a proper person to handle the queries where if I call to the LL ( Landline Number ) mentioned in the Alagappa University someone is attending and also telling to call another number. Like that they are routing the calls and finally comming to the person that I first spoken and she is telling the certificates were sent to the Examination Team on 6th August 2021 itself. Then she told me to call them again and he is asking me Address change evidence this time.

Why this much blurry process followed in this University where they are not even send me the certificates for last 6 Months and due to this I missed the opportunity to apply PG ( MBA ) for 2 times.

Please help me approving this complaint and help me getting my BCA certificates from the Alagappa University.

Personal Details.

Name : AJ Elamaprithi
DOB : 14 May 1999
Address : Chennai, Redhills.
Reg No : 18C1270050
Course : BCA ( Lateral Entry ) Distance Education
Study Centre : Deepika Institute, Ekattutangal Chennai.

For evidence, I have attached my mail proof & my courier bill.

--
Thanks & Regards,
AJ Elamparithi.
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