[Resolved]  aliexpress — Order paid and never received

Address:	[email protected]
Website:	Aliexpress.com

My order nº [protected] was paid and never delivered. AliExpress isn't giving any attention to costumers, because it's impossible to complaint in the site. The seller just disapeared, impossible to contact. I have never receaved my order and AliExpress don't care. I've sent email to AliExpress without no answer. This is unacceptable. For many years I didn't have any problems, but now I see that it was a matter of luck, because AliExpress does not work in the defense of the buyer. At least I would like them to respond to my complaint, without being through a machine.
Thanks