All India Institute Of Medical Science [AIIMS] — amount debited twice,refund not received

Aiims registration id: u[protected],

While submitting the application two transaction are made for the payment, the first one was failure but amount is deducted from the account. Please arrange for the refund.
Rs.1, 515.00 was spent on your axis bank credit card xx6071 on 22-feb-19 10:39:14 am at xnchfamsed. Rs.1, 522.50 was spent on your axis bank credit card xx6071 on 22-feb-19 11:24:32 am at aiimsothcrcard.
Made two complaint tickets through aiims portal, but no use, tickets: 249460 & 250000
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While filling the Aiims form my payment was deducted twice.. And I haven't got any refunds yet.. I tried to contact aiims office but no response from there.. The reference Number are : PF[protected] and PF[protected]
Kindly Help as soon as possible.
My Email : [protected]@gmail.com
Aiims userid : U[protected]

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