All India Institute Of Medical Science [AIIMS] — payment for mbbs registration form issue

Address:Nalanda, Bihar, 803115

We have made payment two time and amount is debited from my account. But the student dashboard is still showing payment incomplete so can not go for next step to complete the form.
Now i am trying to pay third time then portal alert message shows while payment "A payment has already been initiated for the same reference number. Your request cannot be processed.
I have even sent a mail to 'aiims. [protected]@gmail.com'. and also call many times no this number "[protected]" always getting busy.
Please make a quick solution regarding the issue in my payment so that I can complete further steps.
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    All India Institute of Medical Science [AIIMS] Phone
    +91 11 6590 0669 [Call Centre]
    +91 11 2658 9999 [IVRS]
    All India Institute of Medical Science [AIIMS] Address
    Ansari Nagar East, New Delhi, Delhi, India - 110029
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