Allahabad Bank — transaction failed but deducted 5000/- money from my account

Address:

743235

Sir,

I have a savings account in your bank. I am hari krishna sardar my account no.. [protected] and ifsc code is alla0211497. I did tow transaction of 5000/-rs on 30th july in 2018 by "phone pe" app. But the first transaction failed and the second transaction was successful. The amount of 5000/- rs was deducted in the first transaction though the transaction was failed by the bank technical issue. I am not satisfied with this transaction, because of this kind of technical issue.
So sir i want refund the amount which was deducted by the bank. If you negotiate to refund the amount as soon as possible. I will be very thankful to you..

Phone pe failed transaction id... And time
Id - p1807301809363242306997
Time - 06.09pm
Date-30.07.2018

Transaction failed but money deducted from my bank account...
Ple... Help me sir..

Thanking you
Your faithfully
H. K. Sardar

Date-21.08.2018