Allen Career Institute — Coaching for puc

Address:	560034
Website:	www.allen.ac.in

We approached Allen Career institute in Koramangala, Bangalore for a coaching need our daughter seeing their display board that they coach for PUC along with CET coaching. While counselling they confirmed that they coach for PUC as well and my daughter was asked to take an entrance test which they said was the deciding factor for getting admissions as well as scholarships. We were asked to pay Rs. 600 to take the entrance test. A day later they said that my daughter was eligible for admissions but without scholarship. Her score was very poor and we questioned the cousellor on what basis they had selected her. We were asked to meet one of the teachers who apparently was an IITan and he assured that there were several students who were at her level and after joining Allen they got a strong foundation and coaching and did well in their class. We were asked to pay a tuition fee of Rs. 1, 08, 500 and we had paid the entire amount by cheque on 11/06/2015. After joining, my daughter said that they had merged their batch with an earlier batch which had started over a month ago and that she could not understand anything as she was in the middle of the chapters. When we approached one Mr. Sriphani, the center head, he assured that all the children who were admitted later will be compensated with extra classes, which later on went in air. We waited for sometime so that things would settle, but it got worse as my daughter's morale and self-confidence went very low and she refused to go to the class.
We approached the center head after 15 days as they had a refund policy if the student withdrew within a month's time. The center head repeatedly promised that he himself will teach the chapters that were missed and ensure that she is copes up with the class but just took two extra classes and things never improved. We approached him again for the refund and he said that he had to consult with his superior to handle this matter further. When we approached him several times later, he gave his superior's email id and asked us to follow up with him. We sent couple of emails and reminders for which there were no response and we were never able to contact Mr Sriphani as he never picked up our phone call. Then only we understood that we were cheated. Since Allen is an institute of repute, we never thought that we would be cheated in such a manner. Later on, we came to know that there were several students who dropped out from Allen due to the same reason.