Alliance — availability on network

Address:700153
Website:www.alliancebroadband.co.in

Often the network speed drops sharply and even the connection is completely dead, and it occurs almost on a daily basis starting mainly from midnight. Complaining to the local service provider has been proved fruitless as the problem has not been resolved yet. I had contacted the toll free number where i was told that i will be contacted shortly from the operator, which has too not been done. I have important works to do, but due to unavailability of network, it gets hampered. It was promised that during the midnight hours, additional speed will be provided, but on the contrary, it has become a daily routine of not providing with network services. Please look into my matter as soon as possible, as this faulty service cannot be dealt with for long, and if not, i want my compensation.
Was this information helpful?
No (0)
Yes (0)
Alliance Broadband customer support has been notified about the posted complaint.
Mar 01, 2018
Updated by Albert Aritra
The call from the operator has been made, but the problem in the network connection is yet to be solved
Complaint comments 

Comments

Hi I have recently called the alliance broadband team for rectifying my Internet connection which is not coming from past 2 days. They gave me the below number as my complaint is -18410.

Post that I got a call where they don’t have any idea that what time it will get rectified.

Pathetic service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Alliance Broadband
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    539
    Pending
    0
    Resolved
    46
    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
    View all Alliance Broadband contact information