Alliance — Broadband connection lost

Address:Beleghata

It's been 4 months I'm using alliance broadband and everyday connection getting lost from more that 30 mins or an hour. I have contacted the customer service many times but every time I get same response to wait for 30 mins or so. I'm using this connection for official purpose and I cannot handle this everyday. I have wasted so much money on this connection and now getting this type of service. Here is my client id: [protected] kindly resolve this issue as soon as possible.
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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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