Alliance — Connection problem

Address:Kolkata, West Bengal, 700037

I Prasanta Chatterjee, My user ID is prasantac_nl from last Wednessday (14.09.2016) problem my broadband connection. Several times I Call and Also Physically meet the Local Dealer Mr. Barun Das (North Satellite link) in Paikpara and also Call Your Customer Care for complaint lodge 4 times, all times
They assured that Technical person send by till now any technicall person send to resolve the problem.
I have pay already pay next 3 month subscription upto 05.12.2016. I don’t know what is your problem.
So request you to please refund my subscription amount and disconnection my line.

Thanks
Prasanta Chatterjee
[protected]
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My ID jyoti_wave
and my pack is pace+ there is shown price 575 but our aliance partner is demand rs 700 . please take action and solve our problem.

Our pack rate is-
Browse+ 500
Pace+ 700
Quick+ 900
Rapid+ 1200
Swift+ 1600

Please help to us to this wrong rate and is too much!

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    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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