Alliance — Disconnection from local operator for already paid subscription which is valid till 30 Nov 2020 forcefully

Address:

27/5B, Northern Avenue,Paikpara, kolkata-700037

Please follow my complaint sent to you through my email dated 10-11-20.Ticket no- AAAA-AAAA-3936, USER ID- ankita115_nl, registered mobile number- [protected]
No reply from your end yet.
Although I have paid INR 767 on 1st Nov 2020 still my connection was disconnected by local operator on 9th Nov 2020 forcefully without any prior intimation. Please look into the matter as soon as possible and revert back since I don't have any internet till date. It has been already 4 days no action has been taken on this. I would request to resume my connection or else please refund the amount paid for November month subscription.