Alliance — disgusted with poor service

Address:

Howrah, West Bengal, 711106

I have logged a complain with alliance on sunday and today is wednesday, still my wifi is dead. Docket number is 25844. Everyday i call 3-4 times a day. They say they will tell the local operator to see the problem and will visit my house to resolve it. No one has visited from local cable team. There are 3 members in my family who use internet for work and education. We are very disappointed with alliance's reluctance to provide service.