Alliance — disruptive internet connection

Address:

South Kumrakhali Saradapally Narendrapur, 700103

I have tried to contact their customer service atleast 7 8 times with no avail. Every day around 2240 or so internet will be turned off and upon calling them they reply the same we will look into it it has turned into a kind of harassment. The local cable partner isn't doing anything as well. At this point as a customer i feel deceived.
Customer id adas_dcn