Alliance — Facing Internet speed issue

Hello,

My name is Bijay Kumar Prasad.
My client ID is [protected].
I am.facing internet seed issue from.past few weeks yet its not resolved. I had very bad experience using your connection. If you can't solve this issue please refund my money. Because I am getting pissed of now with your services. Everytime I need to call your representatives but have not got any satisfactory result.
Is this the way you deal with your service holders. I have taken this connection for my official purpose and could you imagine I am not even able to open a page though I have opted for 100 Mbps speed. This is not done in anyways. I will surely opt out if you would not solve this speed issue. Because of your speed my work is getting hampered.

Looking forward for your response.

Regards,
Bijay Kumar Prasad