Alliance — frequently distarbining and off internet line

I am a allance broad band customer from 4/5 months but iam not happy with this poor net connection. That is frequently disconnected and signal is 1mbps and lower also. That is not good net connection i am geeting. You and company prescribe starter pack is minimum 25 mbps and 500rs per month. Very very poor signals. Pl do the nesecery steps. After complaining almost 24 hours gap they come to attened the job. This way i am loosing my money. Krishnendu mallick, 19 madhusudan road, subhas nagar, kol-65, dum dum cantonment, ph no [protected]. My net no k-17