Alliance — I am complaining about no internet connection since 2 days

Address:

112 Elliot Road, Kolkata, West Bengal, 700016

I am facing no internet connection in my home since 2 days though i made regular complain to the local alliance provider but still they neither solved it from their office and neither visited to my premises to solved it.

Now i am writing this complaint seeking for urgent response to solved this issue or else i will change my internet service provider

My user id is rainbow_roshan