Alliance Infrastructure Projects / Alliance Group — prolonging on amount refund urbanrise million carats | |||
I am rajagopal booked flat in alliance urbanrise million carats padur, initial advance payment of 50k done on march month 2019 for g 12a20-, due to some office situation unable to continue, i have informed the my cancel request on 31st may 2019 to dharmendra ([protected]) and sabari ([protected]), however i have received the mail from saravanan d saravanan. [protected]@urbanrise.in | deputy manager - crm | mobile:+91 [protected] shalini. [protected]@urbanrise.in - stating that final reminder - g 12a20 for booking, again i was replied the same mail about cancelation information and as per commitment made between the urbanrise and me in 120 days amount will be refunded back. Till now there is no response from those people, sending mail on mail, in phone discussion on chennai office executives with those people they said, "we will return back the money within one month because request is in under progress". But there is no response, i was keep on following with helpdesk and sivaprasath ([protected]) and again he committed, will get the refund amount on or before 2nd week of december month but no luck, whenever calling to sivaprsath informed to me will get amount on friday, i have waited for more than 5 fridays no luck. Here i have attached mail conversion and sivaprasath call history. Very worst customer service doesn't rely on those people. I want get back my amount asap. Was this information helpful? | |||
Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
I am not seeing the reponse, rather it says Resolved. Does it mean Alliance or Urbanrise builder resolved the issue!?
Reply
Same for me as well,
Atleast u got reply from CRM for me even CRM team doesn’t reply sending mails always no response. If I call them they doesn’t pick my call seeing the number.
I have decided to raise police complaint against them. Better you too do the same else these cheaters doesn’t give the refund.
Atleast u got reply from CRM for me even CRM team doesn’t reply sending mails always no response. If I call them they doesn’t pick my call seeing the number.
I have decided to raise police complaint against them. Better you too do the same else these cheaters doesn’t give the refund.
PtsVinoth's reply, May 6, 2022
Hi Nivetha,
Did you get your refund from them?
I am also facing same problem.
It’s been over 120 days, but they say you’ll get your money back next week
Did you get your refund from them?
I am also facing same problem.
It’s been over 120 days, but they say you’ll get your money back next week
Team, Here mine is also the same, but for me, its just started. The way they responded now, its quite embarrassing. I was given with post dated cheque and I was cancelled my pre-booking one week before the date which i mentioned in the cheque. Salesperson has admitted that mistakenly it was happened, but now slowly his response makes embarrassing here. Not sure how long it is going to be for me... Though they admitted its their fault, not initiating the refund till now.
Hi..
We just give token advance 20 just for pausing the process and mentioned we will confirm about the apartment purchase in 2 days.. they promised Manager Prabhu and sales person Devraj that they will refund the money right away if we dont want the apartment
But they refused the payment very next day and requested to wait for 120 days
We made the payment on November 2022 .. till now I haven't received the payment
Called 1000 times and getting same lame reply that they will give this week or next week
It's almost an year
Dont know what to do in this situation
Please someone help on this
We just give token advance 20 just for pausing the process and mentioned we will confirm about the apartment purchase in 2 days.. they promised Manager Prabhu and sales person Devraj that they will refund the money right away if we dont want the apartment
But they refused the payment very next day and requested to wait for 120 days
We made the payment on November 2022 .. till now I haven't received the payment
Called 1000 times and getting same lame reply that they will give this week or next week
It's almost an year
Dont know what to do in this situation
Please someone help on this
19%
Complaints
48
Pending
0
Resolved
9
+91 44 4354 6999 (Chennai)
+91 80 4111 4999 (Bangalore)
+91 82 1425 4999 (Mysore)
202 & 203 Saptagiri Towers, Begumpet Main Road, Hyderabad, Andhra Pradesh, India - 500016