Alliance — Internet Connection is Very Slow

Address:

shyamnagar

Dear sir,

I'm a user of your esteemed internet-providing company, I'm from north 24 pgs Kolkata West Bengal.
I'm living in Shyam Nagar north 24 pgs, I have taken starter pack of 60 Mbps speed connection 5 years ago, from last few months I am not getting the proper speed, whenever i am calling my distributor, they always showing excuses with the matter, they always telling me that, this interruption is from the main supply.
if possible can you please check our area connection speed for better results?
please do the needful.
Thank you
regards.