Alliance — internet unstable

Address:

Kolkata, West Bengal, 700047

I am getting ping spikes and packet loss during online gaming this strange behavior started from 28th april my client id:[protected], i want this to get fixed as this is my only internet connection and was working fine until now. So the problem started from 28th april at midnight when there was heavy raining going on and suddenly my isp showed that my data pack is expired even though i already paid for the next month, next morning i contact my service provider about this and he fixed it but my isp speed was very low as low as 580 kbps my provider told me that its some kind of issue from there side and he cannot help me about it so i waited for some improvement now its more than a month better than before but still worse because of ping spikes during online gaming, download videos and using voice chat services like discord and ts3 please fix this issue.

— regards
Asutosh das