Alliance — low speed

 
2 Reviews
Kolkata, West Bengal, India
 Norton Norton on Nov 21, 2019
For the last 10- 12 days the connection is very unstable. I am on prime+ package and supposed to enjoy 80mbps speed but never ever i get anything near to the promised speed, at night things get worse it falls to 1 mbps speed. I have compalined many a time but alll they do is check through remote login and say you have packet loss and let the lco know but nothing happens. Is it so hard to get a service even after paying. The most ridiculous company that there is. Thanking you in positive anticipation.

Complaint Status


[Nov 21, 2019] Alliance Broadband customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My user id (srb_nl) Every alternate days internet does not work after 9:00pm.when try to contact customer care they don’t say suitable answer.i have compliant many times but I don’t get proper answers why alternate days net does not work.

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    Customer satisfaction rating
    6%
    Complaints
    274
    Pending
    0
    Resolved
    17
    phone
    +91 33 7100 2000
    location
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
    Alliance - low speed