Alliance — no internet for more than 72 hours

Address:Atri Green Valley, Flat : 8/1A, 456, Dwarir Road, Kolkata, West Bengal, 700151

My #client id: [protected]. I am having great problem of no internet connection since last almost 3 days. I have sent 3 mails already to alliance broadband customer care. They called me up 2 times and said sending local operator urgently. But no action. Even when i met with the head of local operator mr. Gautam yesterday and explained the problem, he said he knows already and will send technical person. Since then it's more than 24 hours, no action taken.
Not only that, all the customers of alliance from my complex regularly face pathetic internet connection.
I believe alliance broadband does not care about its customers and slowly decreasing customer base. If this is not addressed then our society people will be compelled to move to other internet provider (Some of them already moved).
Thanks,
Debajyoti
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Hi,

Kindly let me know if you can able to resolve internet issue since alliance connection down in my place post 22nd August.
I will be happy to switch in RJIL Giga Fiber if the service of alliance like this.
In short Alliance Service or Local Operator Nitstar service is pathetic.

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