| Address: | Kolkata, West Bengal |
Hello sir,
On 30th March 2015, due to heavy rainfall in Kolkata, my internet connection was unavailable. I can understand that there may be some technical issues that can occur due to sudden weather change and rain. I had lodge a complain regarding this on 31st March 2015 and according to them, the problem had occured from the local supplier. They said that the connection problem will get resolve on the very next morning. I waited for their call and when I left for after 1pm, they called me asking about the issue. I make them understand and they said that they have sent their technical guy to look after it. The entire day went and without any solution. I made more than 15 phone calls, visited the local service provider but all my efforts were in vain.
My user id: bkb_bcn
Address: A Ghosh, Maa Vaishno Devi Apartment, Opp BNG Management College, Tarulia, Kestopur, Kolkata-102Please do the needful. Was this information helpful? | 
Horrible service what they said to just earn money.. I was correct to leave alliance but when they increase the speed i thought to join back.. But it was just a fraud useless service and customer service..