Alliance — not getting internet speed as per tariff plan | |||||
I am using alliance broadband connection since last 3 years and my tariff plan is swift + and it suppose to give me 9 mbps internet speed not but i never got such any speed.in the evening time my speed fall less than 50kb. I have complained several times but they say their team is working and will get solved shortly. I am very much disappointed now and filing a complain at consumer forum. Please do a necessary steps so i can get same speed as mentioned in the tariff plan. Was this information helpful? | |||||
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Alliance Broadband customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
User I'D :maftab1_dstc
Registered no : [protected]
Contact on :[protected]
I have been using alliance services since last 1 year, I have on 1150 rupees package, where I suppose to get the speed of 6mbps, but I'm not getting such a speed, and that's quite true that Alliance are very worse in order to provide services to their customer, I have lodged a complaint that my Internet is not working since last 15 days, and I have given full payment of this particular month, I have tried to call at Alliance customer support they said that the will contact with my are provider but I haven't got any call yet from anyone of them, now I have decided to move this on consumer Forum and file a complaint against Alliance broadband .
Registered no : [protected]
Contact on :[protected]
I have been using alliance services since last 1 year, I have on 1150 rupees package, where I suppose to get the speed of 6mbps, but I'm not getting such a speed, and that's quite true that Alliance are very worse in order to provide services to their customer, I have lodged a complaint that my Internet is not working since last 15 days, and I have given full payment of this particular month, I have tried to call at Alliance customer support they said that the will contact with my are provider but I haven't got any call yet from anyone of them, now I have decided to move this on consumer Forum and file a complaint against Alliance broadband .
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Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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