Alliance — poor connection speed

Address:HN Road, Golbagan, Cooch Behar, 736101

No internet speed after 7pm. Facing this problem from last 3 months. There is no response from local service provide. I have already complain to alliance customer care but till the problem not resolved. My id: [protected] & paying 1121/month (Rapid+) for 50mbps and getting 3-4mbps. No website open perfectly, i can't watch live tv though i have a 50mbps connection. Only youtube and facebook runs smoothly. I'm i paying to alliance rs.1121/month for facebook & youtube.! There is no well educated network engineer in alliance who can resolve this problem.
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For the last 5 days I am not able to use internt because of connection drop .I called customer care and also called the local internet provider but no response by them . Very bad service and speed is fluctuates every day it's seem worthless

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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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