Alliance — Poor connectivity and slow data speed

Dear Sirs,
We are using Alliance Broadband connection for home at prime rate. Our Customer ID is [protected]. Paying a prime monthly amount of Rs.767 what we are getting is a net connection with slow speed and poor connectivity.
Earlier local service person attended it and speed enhanced for a few days only.
You are requested to take necessary action at your earliest or we will have to change our service provider.

R. Ghosh and C. Ghosh
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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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