Alliance — Refused to provide connection

Address:	Kolkata, West Bengal, 700023
Website:	Alliance broadband

Your service provider refused to provide connection to my place in kidderpore even though all my documents were proper. Refused to give me a valid reason as well even though they provide internet services to many households in my area. Completely unprofessional!!!
If all my documents are proper at least give me a valid reason for refusal.
The service provider contact number is +91 [protected] and is located in kidderpore.