Alliance — Service provider Issues

Address:	734006
Website:	www.alliancebroadband.co.in

Hi, I'm a resident of Siliguri (recently shifted here from Kolkata).My parents have been using Alliance for about a year due to its excellent service (I insisted them to go for it because of its service there in Kolkata) but the service provided here is pathetic. The said person "Kamal" does not respond to any of the phone calls. Also my parents are senior citizens and the few times they talked to him they were ill treated and misbehaved by him. There are times when a month or 2 went by without any net connection and there is no one to respond to even after full payment. Recently as I shifted here there have been no net connection again and this time I'm seriously thinking of changing the service provider. Kindly look into it or else we will have to leave the said connection for good.