Alliance — unable to get network since past 7 days and no positive response being received from vendor

Address:Kolkata, West Bengal, 700019
Website:10.254.254.44/0/up

Hi,

We are unable to get any network since the past 7 days. We have been contacting the vendor since long yet they do not give any positive response. Today they said the connection is resolved, yet we have not received any net. Very unsatisfactory service from their end. Other vendors do not have any much issues. So please provide the details of any other vendors nearby my area if there is available. The details of the customer are as below.

Customer name : tapesh roy chowdhury
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I'm using the starter pack of 590 that comes with 60mbps download & upload spped. Now a days, both the speeds are too low that anyone can imagine. I attached a screenshot. Please take some quick action.

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    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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