Alliance — Urgent : service interrupted for user : akarmakar_ay

Address:	Kolkata, West Bengal, 700080
Website:	alliancekolkata.co.in

Dear Team,
I have[protected] as help desk number but none is picking the phone. My user id is akarmakar_ay . I am not able to connnect Broadband service and seems to be dead since last night. Please take this as an incident and assist me resolving the same.

Address of customer(akarmakar_ay): 1/11/G, EAST MALL ROAD, Kolkata-80
Phone: [protected]
Payment: This is being paid every month on time amount is 687/-.
Service: This issues occurred once in every month
Alliance IP: 10.254.254.2
Specific Complain: The help desk is really not reachable most of the time and hence customer is to suffer.