Alliance — want to extend my validity date due to loss in amphan storm

Alliance id - [protected]
Account name - sudipta mondal
Sir, my name is sudipta mondal. We all know that last 2 weeks before amphan strom destroyed everything.. That time mobile network.. Broadband service everi was disconnected.. You all guys did amazing hard work thats why i get back my interest on 29th morning. But i lost my interest 7 days which is very valuable to me. I request to you please extend my validity period of alliance broadband. 7 days to me a huge loss becz i belong from a middle class family. Every single money is valuable to all o[censored]s. I trust your service. Check my account. I am your prime customer from 2016. I don't want to lost my trust from your service. Pls kindly look after the matter. My account expiry date is on 5th june. Account id number is mentioned above. I will be very thankful if you look at the matter & solve my issue carefully. Thank you..