[Resolved]  Amar Chitra Katha — Refund for subscription

Address:Panaji Goa

Though i had subscribed for free subscription of amar chitra katha for a period of 6months after 6months my bank account was debited for Rs. 943/- on 15/5/23 as renewal of subscription without my knowledge.

At the time of subscription by default auto renew option was selected by default but while renewal my consent for debiting the said amount of Rs. 943/- was not taken.

I had got this subscription through Times Prime membership and this membership was taken by paying online through debit card. with this membership i got amar chitra katha membership free for which i had not entered any card details hence they cannot debit any amount for their membership from my bank account which is daylight robbery.

I tried sending mails to amar chitra katha but all mails bounced back. Also tried calling many numbers but some are not working and few have incoming barred.

Hence i request the consumer forum to look into my matter and help me with the refund of Rs. 943/- back into my account at the earliest.

My login ID with amar chitra katha is [protected]@rediffmail.com and mobile number is [protected]
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May 19, 2023
Complaint marked as Resolved 
Company has not emailed me and my mails to the company has bounced back. Also all phone numbers given cannot be contacted and some of them have incoming barred. This subscription was taken through third party Times Prime whose payment was made online through debit card and this amar chitra katha has misused my details and debited Rs. 943/- from my bank account for renewal of their subscription without any intimation to me which a violation under the law. My refund not yet credited back into my bank account, hence the issue is not resolved
Amar Chitra Katha customer support has been notified about the posted complaint.
May 20, 2023
Updated by sidingoa
complaint not yet resolved
May 22, 2023
Updated by sidingoa
neither there is a refund credited nor any response from the company
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