Amaron Complaints & Reviews

To.

The General Manager
Amaron batteries

Sir,


Sub: Explode/Blast of Amaron battery -Reg

Adverting to the above cited subject, Marine Fisheries Research and Information Centre, Ankola, Karnataka, India have purchased the amaron battery it is one of the world largest battery manufacturer company. The serial no. of the battery[protected], 80 AH, 12 Volt capacity...

Dear Sir,
I had purchased one Amaron Battery 12v65ah with[protected] on dated[protected] from S.H.AUTO'S sector-15 Noida with receipt no.1398 book no.28.I have lost my warrentee card.I will request you to please exchange/Repairing of my battery at allahabad since the vehicle is there.

My mobile no.[protected]

In spite of having many choices, I rue the fact that I decided to go for Amaron Shiled Inverter Batteries for my Home inverter. I purchased it from a reputed dealer, Royal Associates, at Sector-16 Noida on 6th of January, 2008. The dealer had given a proper computerised sales invoice which clearly indicates my name, the number and date of invoice, and, above all, the battery name, serial number and the warranty period.
Unfortunately while transferring my household goods to chennai I had misplaced the warranty card though I could retain my original sales invoice. The battery started giving problem just after an year and I had contacted the local service centre at Chennai. They demanded the warranty card. I told them that it has been lost but I showed them the original sales invoice, which has all the details. But they told it is company policy that warranty card is to be produced. They suggested me to go to the dealer and get a manifest.

All the way I went to Noida from Chennai to the dealer, who expressed his helplessness telling that there are thousands and thousands of manifests which they send to the distributor and it will be virtually impossible for me to get mine. Dejectedly I left the place.

I'm writing this here because such a reputed company like Amaron has also failed to protect the interest of genuine customers. Hopefully I wont do the mistake of having any business with a customer unfriendly company like Amaron and would also suggest and influence my friends and colleages from doing so.

Dear,
sir
we have purchased 12 v 180AH amaron fresh black Product no.[protected] AAMFR01FR180MF &[protected] AAMFR01FR180MF from Siliguri on 26 Dec 2008 . Now battery fails to take load.kindly register my problem and arrange replacementy within warranty. kindly let me nearest authorised service vendor.

my battery warranty card was lost, and my battery is not working,they ask me for warranty card, than they reples my battery.
ok, tell me now what can i do for this?...

We have bought an Amaron car battery which is just about a year old. The battery is not working and needs to be replaced. The warranty period is 18 months and we have been trying to gte in touch with the customer care numbers to no avail.

The numbers are supposed to be toll free customer care numbers and we have been tring to call them now for 3 days to no response.

We are unable to use our car thanks to them.

Would recommend that buyers use caution and not buy any Amaron products.

Dear All,

I regret to notice that none of the service standards are being met by AMARON officials. First and foremost I was informed by a dealer M/s. Dhanraj Motors – Andheri (W) to replace my existing Exide battery with Amaron because of the service offered. I was misguided that I would be getting on road service within 2 hours and free replacement within 2 years for any fault in the battery.
On 16/10/09 when I encountered a break down and called the help line I was informed that service is not available on Sunday and to add to my grief I was told that no replacement would be given and the current battery would be charged and given back. Even on agreeing to that I was confirmed of delivery of my battery in working condition 15/10/09. After the delay on speaking to various officials I was informed that they would check with the details and get back. Till now no reply.
COMPLAINT NO. 111003A

I should comment that this is a very Pathetic Post sales service offered by AMARON.

And this will surely create a negative word of mouth among my contacts.

One month before I have registered complaint to my battery is not working to Mr vidyakar your service engineer of bihar region their cont. no.[protected], but there is no response. Even I had made several call each & every time I was told to wait.
It has been now very frustrating to wait because I went to dealer (REGAL ENTERPRISES MUZAFFARPUR,MR RAJIV KR CONT. NO.[protected])many times but response was same.
Well I am already having around 8 batteries of Amaron fresh in my family

Well sir, I am belong Mahindra dealership . Being vehicle connected on the Amaron battery. I have incurred heavy losses due to that and lot of inconvenience.

Regards
Amit Kumar
Hari Narayan & Co(Automobiles)
(Auth.Dealer : Mahindra & Mahindr Ltd)
Muzaffarpur.
Ph : [protected]

Dear sir,
This is ashish tiwari from kanpur i purchesed a battery from a battery dealer for my inverter model amron sheled 160 on date july 2008 that was not working properly then i complend to autherised dealer i sent many reminders to dealer after 3 monthes of my complend the dealer send a person to chek the fault .
dealer found a fault in a bettery he told me the stock is empty when the baterry will come in stock we will replace your batery after 1 month of this comment the baterry was replaced.means unnessesary near about i bear 5 months .

now again my baterry is not working i complend on toll free no. before 2 months but no responce is going to be deliverd from amron.

should i take a legal action please intimmate me.

I had purchased Amaron Battery on 14th Feb 2008 based on my previous experience.But the current battery has landed me in a lot of embarassing situations.A lot of times it failed to start the car and the car had to be pushed to restart.I went to the car company for complete service of related parts but to no avail.They told me fault was in the battery.I didnot believe their statement thinking battery was new, how is it possible?(based on my previous experience)but in the end I decided to approach the Amaron dealer since battery was under 18 months warranty.
The dealer at Chandigarh told me to come and get it checked and offered me new battery only after I paid 2400/- for replacement.(despite the fact that it was under FOC replacement).I refused to pay and came back with the same battery.Now my car is parked at home for 15 days.
I donot have any resort but to write it here since I am pained with the current experience and Amaron needs to to take care of its clientle and send someone to replace the battery

Dear Sir,

Namaskar

It is stated that amaron battery No. AAMSHIN160D04R/[protected] Mfg date March 2008 was purchased from Gee Ess enterprises Kalka Chowk Baldev Nagar Ambala City( Phone No.[protected]. At present the back up period of this battery is only 3 or 4 minutes. Telephonic Comlaint has been lodged to the above mentioned dealer for replacement but to no effect. The guarrante period of Amaron battery is one and half year i.e. upto September 2009. The dealer may kindly be directed to arrange early replacement and supply a properly tested battery in replacement of this defective battery


Yours sincerely
Bhupinder Singh
H. No. 2312.C/2
Near Old DTO
. Ambala City (Haryana)
Phone[protected]and31

sir with due respect i want to subbmit my complain . i have purchase 160 va battery from tyer house vikas marg delhi i have all paper with me .in one month only i start facing problem with battery like not charging and due to this it is not giving back up now they . when i made complain they send one person he told me that battery need some chek up i will come tommrow with some device. that day was the last day and till date near about 15days passed . when i do call to them they are not picking up phone if so giving me false commitment like today i will do . person who sold me battery is also helpless for me

Dear Sir,

I had purchased an Amaron Battery for my Car on 18.08.2008 from a Local Dealer in Faridabad named M/s Gupta Batteries at YMCA Chowk, Faridabad (Haryana).

At the time of Purchase the Dealer has Provided me a Bill (without Sales Tax Number & Excise Code) along with a Warrenty Card. Unfortunately i missed the Bill & Warrenty Card.

Now, few days back i had given my battery for recharging to a mechanic where it got misplaced / replaced with similar battery of Amaron make. Now that mechanic is asking for Bill / Battery Number so that we can trace the battery at the recharging station.

As the bill got misplaced at my place, i had reuqested the Local Dealer from where i had purchased the battery to issue a duplicate bill along with the battery number. But surprisingly he refused to issue a duplicate bill & also refused to tell the Battery Number.

Please advise.

Regards

Satyender Sehgal

dear sir i have buy 2 batteries of amaron since 16 april 2008 but after 1 week my batteries is not working properly i was complaint but company dont take any action on my complaint & saying its ur mistak ...

so pls help me ...

my contact no . [protected]

I have purchased amaron shield Batteries for invertor but battery did not last barely an year. The product was in guarantee of 24 months but due to late complaint to the service provider (but in warranty period) company refused to replace the product and asked me to purchase new battery and for that they offered 15% discount . If the product is not working satisfactorily, how the company can say that again i buy the same battery. I request company to change their policy of replacement and give crystal clear conditions/warranty to the customers. i hope amaron is a reputed barand among the market and will do the needful in this regard. however i am not going to buy the amaron battery again.

Dear Sir

I have purchased one Santro Car from M/s. Charu Motors Pvt Ltd ( Hans-Hyundai, Moti Nagar, New Delhi-110015) on 05.11.2009 (Registration no.DL-1Y-B-6157) with Amaron Car Battery.

Since 23.07.2009 the same not working or the Car can't getting start.

On 27.07.2009 I have contacted over phone to M/s. Charu Motors Ltd. and they advised me to bring the Car, I told him (Mr. Ramesh at phone no.[protected] / [protected] over phone that at present Car is at Gurgaon, Haryana and it is not possible to bring the car there at Moti Nagar, Delhi. Than they advised me bring the Amaron Car Battery alone for check-up.

Intially they have receivced the battery for check-up etc. and provided me receipt for the same, but after 20/25 minute they called me and told me to take the battery without doing anything and advise over phone to get in touch directly with AMARON CAR BATTERY CO.

As when I have purchased car from Hans-Hyundai, Moti Nagar Delhi. All responsibilities lyes them/Dealer and not at the part of customer (Please note One year is Guarantee/Warranty period).

Please help me in this regard.

Thanks
Sanjay Rastogi
[protected]

Dear Sir,

Its allmost 3 days passed after my fst mail, and i have not received any communication from your side, and almost one & half month of getting in trouble from your battery.pls let me know what should i do. If you give such kind of response to your customer, then it is some thing which is not acceptable. Pls revert asap. 2nd time i writing this mail but i think every one is sleeping in this company, i know how i can take this case in legel as i am working as a Area collection manager for an MNC company, pls try to get is resolved here itself, otherwise every one has to suffer. this is my last mail

Regards
Amit Pillay
[protected]


On Sat, Jun 13, 2009 at 3:17 PM, amit pillay <pillay.[protected]@gmail.com> wrote:

Dear Sir/Mam,


My self Amit Pillay H/O Shrija pillay i had purchased a battery from your dealer unitech electronics systems m.p.nagar- zone -II Bhopal on 5/1/09, invoice no-ues/jan/18.
Just after 5 months of time battery stoped working, then i went 3-4 times at your dealers shop, every time they give silly excuses like
1) Madam is the decision making authority & and she is not their so you come after 2-3 days.
2) Mechanic who can remove the battery is on leave as he is getting married. etc.

Finally they removed my battery on 6/6/2009, and told me that it will take 2-3 working days, but when i went today 13th june to collect my battery.That lady has not told me her name, abused me badly & said it will take more then 15 days of time, bcoz she has not received any communications from the company. at the time of sale she only told me that in case of service issues the max tat is 48 hrs.
I never expected such kind of worst services provided by such an esteemed organisation like yours, i informed your dealer also that i will make a complained against you, then she told me do what ever you want, its under company policy she cant help it.

I would like to request to please look into the matter & if possible resolve it ASAP, as its almost one week passed. Otherwise i have to take this case in legal, may be in consumer court.

Dear valiappan, if i have not received any correspondence in next 24 hrs, kindly take this case as the way you want. I will provide all the documents which i am having.


Regards
Amit Pillay
[protected]

I had bought a new battery for my Honda Activa Scooter on 30 May 09 to replace old battery from M/s POPLI BATTERIES in Sector - 7 Dwarka who is a dealer of Amaron brand of batteries. After the change the scooter was driven for the first time on 05 Jun 09 and after running for a Km, the battery caught fire. The fire was doused with the help of road side vendors otherwise it could have damaged the complete scooter. On contacting the dealer and the company service centre M/s Battery Arcade (the number [protected] was obtained from toll free number of Amaron company), they have declared that it can happen only because of a short circuit and there is no fault with battery. Prior to change of battery, the scooter / old battery did not have any problem. the response of dealer/ company authorised service centre is negative while the product is under free replacement warranty for 30 months.

Lost of warenty papers
hello,
I lost my Gurantee card of battery bill battery no.:[protected], which was purchased months oct.2007. Now, the battery is not working and jalalabad dealer decleared it dead.
As the battery is in gaurantee period and you may search the manufacturing date from the serial no. & request to you having sufficient proof of lost of papers and gurantee card. I Reporting to jalalabad city police station for loosing papers and submit FIR on 12/04/2009 for loosing paper.jalalabad dealer asking me your battery submit on company but i am not providing u fresh battery becouse co. not providing me fresh battery . If co.providing me fresh battery then i will give u fresh battery and he ask me Moga dealer is the main distributer of his area and not providing fresh batteryhis firm name is KOHLI. plz instruct the jalalabad west dealer (kalra battery house) And Kohli enterprises Moga to issue the fresh battery. Also Inform me as soon as possible.
Thanks. AVNEET KUMAR
mob: [protected], [protected]
jalalabad west Punjab

I HAD PURCHASED FEW YEARS AGO AMARON BATTERIES WITH LUMINOUS INVERTER. THEIR IS NO DEALERS FOR LUMINOUS INVERTERS AND AMARON BATTERIES TO TAKE CARE OF THEIR PRODUCTS.NOW I HAD INSTALLED OKAYA BATTERIES INSTEAD OF AMARON BATTERIES. AMARON BATTERIES BACK UP WAS 6 HOURS AND OKAYA BATTERIES GIVES 3.5 HOURS BACK UP LIGHT.