Amaron Complaints & Reviews

I purchased my Xenon ACE with Amaron battery. But since last month my ACE UPS is not working properly and not giving suffiecint backup. So I logged a complaint at Delhi's Amaron Customer Care :[protected]. After that my place visited by a engineer.

Engineer told me that there is a problem with battery. That's why even after getting full charged battery is not giving sufficient backup. He told me that Xenon inverter is working fine, but battery need to be change (which was under warranty).

I was shocked, as I paid a huge amount for that specific battery only, when I purhcased Xenon ACE UPS along with. Though It's looks good that this happens with in battery's warrenty period but I was told by Amaron dealer that battery is very good and required no maintenance and will work longer than it's warranty period.

On the same Day, Battery service provider was informed who is responsible for battery change. But still no one visited to change my battery. I even called him and remind him many times. Every time he told me, he will visit when he got the time.

Till today , I am still waiting for my battery change. As per my experience, Amaron's customer service and after sales service are worst and there is no scope of getting after sales services.

I purchased AMRON inverter battery in July , 2009 but since last three months , it gives only 45 min. backup. I lost my warrenty card and cash memo also. Please suggest how it can be replaced. ASHISH e-mail -- [protected]@yahoo.com.

Hi,

i have AMARON BATTERY in my car. Car battery is 15 month old. Quatab motors & Apara motors confirm that the battery cells are dead. I called Amaron batteries and they charged the battery and send it back saying nothing is wrong. After 2 months the battery is dead again. Now the company policy states tht within 18 months there would be a complete replacement of the battery. I think they are delaying this so tht they don't have to replace the battery.
Amaron battery is a lying company with cheats running the show. You guys should be taken to court.

I have purchased one battery Amaron shield 160ah from Annai Auto Accessories (distributor). Now the battery failure. i sent it back before the warraty period of one month to the distributor. and informed to them the lorry service well. But they are refusing to take delivery from lorry service. then after several phone calls to distributer they have taken delivery from lorry service but the warranty period elapsed 3days.

The distributer standing not to claim. the distributer purposely not taking delivery from lorry service for claim. and then the distributer returned to me after 4 days which not to claim the battery.

the amaron battery is worst in service and quality.

If anybody to prefere to purchase battery please dont turn your face to Amaron Side. This case i have met loss rs.9000 (battery cost) & dissatisfaction.

regards,
m.prakash
cell:[protected].

sir,
i purchad an amaron shield battery- 12v/160Ah, serial no[protected] on[protected], which was out of order within six months, with much delay after four months another battery supplied me with the no[protected] dated-feb-2010, now that battery is also out of order, please supply me another battery directly as the agent at burdwan did co-operate with me

We Have Lots Of 2Wheeler Amaron Batteries Complains.
We Sale Battery & After 2 Today, Custer Return Battery in Claim.
We do not Service urgently Because Our Main Branch Ahemdabad Has No Proper
Stocks Of Seasonal Batteries & Calim Batterie.
Now- a - Days We Sufer from Shortage of Complain Batteries & Bad Gurranty - Warranty System From our State Reginal Branch.
Pls Help Our Franchisee against It's Complains.

Our State Amaron Regional Branch - Ahemdabad has not Give Proper Solution About this Type Of Crises.

We tired of this Type Of Complain & After We Complain U.
Pls Give Proper Solution As Early As Possible.


Thanks

Shreeji Batt Shop
(Anand )

Sir:
I bought an “AMARON Pro Bike Rider AP-ATX9” battery on 23/02/2010. From the day of installation the battery did not function as it should.
The battery lost its charge overnight; I promptly went over to the dealer and reported the problem. The electrician checked the battery and used the Amp meter to check if the Battery received the power to recharge.
He informed me that there was a problem with the wring in my Pulsar 150 CC bike, hence I took the vehicle to the Bajaj Dealer and checked the entire wiring for a whooping cost of Rs450. The Bike mechanic informed me that all was well with the bike and he informed me that there was a problem with the battery (He connected a different battery to demonstrate the goodness of the bike wiring).
I once again (Next Day) went over to the dealer (Monisha Traders) and informed the same, he once again insisted that there might be a problem with the electric start motor. I told him about the demonstration at the Bajaj showroom, He than accepted that the battery for some reason was losing power, so he asked me to charge the battery for one day. After all this, a week later he accepted that it was a faulty battery and asked me to come after 2 days to collect the replacement battery.
Again I had to wait for 4 days to get my battery. While getting the replacement battery, the dealer Mr.Sundaram collected my warranty card and informed me that the replacement battery warranty card would be issued only after 1 month. It’s more than a month and I have not received my warranty and when I ask for the same, I get indecent reply.
Please help me out with this issue.
1st Battery Serial Number: A3A19L0698478
2nd Battery Serial Number: A3A19L0698726
Dealer Details:
Ms Monisha Traders
Kalingrayampalayam
Bhavani
Contact Person: Sundaram
Phone Number: [protected]
Note: I have attached a sample photo. I have lots more as evidence for this as video format.


Regards,
Ramesh M S
Mondipalayam
Bhavani
Cell: [protected]

i purchased a amaron battery for my bike but it gets dis charged in every 5-10 days.i purchased in December 2009 .i got replacement for 6 times but still there is a problem with it . they say that there is a problem in bikes wiring .i got checked with 5-6 mechanics and at last the technician of amaron shop also checked but there was no problem with bikes wiring .i talked with them but they talked with me in a very rude manner i bought from anand . tell me what should i do

I have purchased car battery of brand Amaron on 16/11/09 for my Santro car. The battery get discharged if the car is not driven for 15 days. The battery has 3 years warranty. The battery model is AAM-GO-00034B20R. The service centre of Amaron says that the battery sold to me by their dealer is of lower amphere, which is used in Maruti 800 cars.

The dealer is not listening to me. Please advise me how to replace the battery.

Regards
Kulwinder

I had purchased a Amaron Make battery S.no.[protected], AAm-GO-00038B20R from M/s Sanya Automobiles Pvt. Ltd,B-227, Okhla Phase-I, New Delhi-110020 against Bill no. Sanya-OK[protected] dt.13/01/2010. This battery had completly down just with in a month period and also i had tried to get it charged it is again down in 3-4days. i had complaint to M/s Amron toll free no. [protected] they issued a complaint no. ABR-100209B dt.10.02.10 but no body yet came to attend the complaint, some body Mr. Manish & Mr. Sunny also loose talked with me that they are not siitting here to attend the complaint. i want to suit a case against them.

Dear Sir,
I had purchased one Amaron Battery 12v65ah with[protected] on dated[protected] from S.H.AUTO'S sector-15 Noida with receipt no.1398 book no.28.I have lost my warrentee card.I will request you to please exchange/Repairing of my battery at allahabad since the vehicle is there.

My mobile no.[protected]

In spite of having many choices, I rue the fact that I decided to go for Amaron Shiled Inverter Batteries for my Home inverter. I purchased it from a reputed dealer, Royal Associates, at Sector-16 Noida on 6th of January, 2008. The dealer had given a proper computerised sales invoice which clearly indicates my name, the number and date of invoice, and, above all, the battery name, serial number and the warranty period.
Unfortunately while transferring my household goods to chennai I had misplaced the warranty card though I could retain my original sales invoice. The battery started giving problem just after an year and I had contacted the local service centre at Chennai. They demanded the warranty card. I told them that it has been lost but I showed them the original sales invoice, which has all the details. But they told it is company policy that warranty card is to be produced. They suggested me to go to the dealer and get a manifest.

All the way I went to Noida from Chennai to the dealer, who expressed his helplessness telling that there are thousands and thousands of manifests which they send to the distributor and it will be virtually impossible for me to get mine. Dejectedly I left the place.

I'm writing this here because such a reputed company like Amaron has also failed to protect the interest of genuine customers. Hopefully I wont do the mistake of having any business with a customer unfriendly company like Amaron and would also suggest and influence my friends and colleages from doing so.

Dear,
sir
we have purchased 12 v 180AH amaron fresh black Product no.[protected] AAMFR01FR180MF &[protected] AAMFR01FR180MF from Siliguri on 26 Dec 2008 . Now battery fails to take load.kindly register my problem and arrange replacementy within warranty. kindly let me nearest authorised service vendor.

We have bought an Amaron car battery which is just about a year old. The battery is not working and needs to be replaced. The warranty period is 18 months and we have been trying to gte in touch with the customer care numbers to no avail.

The numbers are supposed to be toll free customer care numbers and we have been tring to call them now for 3 days to no response.

We are unable to use our car thanks to them.

Would recommend that buyers use caution and not buy any Amaron products.

Dear All,

I regret to notice that none of the service standards are being met by AMARON officials. First and foremost I was informed by a dealer M/s. Dhanraj Motors – Andheri (W) to replace my existing Exide battery with Amaron because of the service offered. I was misguided that I would be getting on road service within 2 hours and free replacement within 2 years for any fault in the battery.
On 16/10/09 when I encountered a break down and called the help line I was informed that service is not available on Sunday and to add to my grief I was told that no replacement would be given and the current battery would be charged and given back. Even on agreeing to that I was confirmed of delivery of my battery in working condition 15/10/09. After the delay on speaking to various officials I was informed that they would check with the details and get back. Till now no reply.
COMPLAINT NO. 111003A

I should comment that this is a very Pathetic Post sales service offered by AMARON.

And this will surely create a negative word of mouth among my contacts.

One month before I have registered complaint to my battery is not working to Mr vidyakar your service engineer of bihar region their cont. no.[protected], but there is no response. Even I had made several call each & every time I was told to wait.
It has been now very frustrating to wait because I went to dealer (REGAL ENTERPRISES MUZAFFARPUR,MR RAJIV KR CONT. NO.[protected])many times but response was same.
Well I am already having around 8 batteries of Amaron fresh in my family

Well sir, I am belong Mahindra dealership . Being vehicle connected on the Amaron battery. I have incurred heavy losses due to that and lot of inconvenience.

Regards
Amit Kumar
Hari Narayan & Co(Automobiles)
(Auth.Dealer : Mahindra & Mahindr Ltd)
Muzaffarpur.
Ph : [protected]

Dear sir,
This is ashish tiwari from kanpur i purchesed a battery from a battery dealer for my inverter model amron sheled 160 on date july 2008 that was not working properly then i complend to autherised dealer i sent many reminders to dealer after 3 monthes of my complend the dealer send a person to chek the fault .
dealer found a fault in a bettery he told me the stock is empty when the baterry will come in stock we will replace your batery after 1 month of this comment the baterry was replaced.means unnessesary near about i bear 5 months .

now again my baterry is not working i complend on toll free no. before 2 months but no responce is going to be deliverd from amron.

should i take a legal action please intimmate me.

I had purchased Amaron Battery on 14th Feb 2008 based on my previous experience.But the current battery has landed me in a lot of embarassing situations.A lot of times it failed to start the car and the car had to be pushed to restart.I went to the car company for complete service of related parts but to no avail.They told me fault was in the battery.I didnot believe their statement thinking battery was new, how is it possible?(based on my previous experience)but in the end I decided to approach the Amaron dealer since battery was under 18 months warranty.
The dealer at Chandigarh told me to come and get it checked and offered me new battery only after I paid 2400/- for replacement.(despite the fact that it was under FOC replacement).I refused to pay and came back with the same battery.Now my car is parked at home for 15 days.
I donot have any resort but to write it here since I am pained with the current experience and Amaron needs to to take care of its clientle and send someone to replace the battery

Dear Sir,

Namaskar

It is stated that amaron battery No. AAMSHIN160D04R/[protected] Mfg date March 2008 was purchased from Gee Ess enterprises Kalka Chowk Baldev Nagar Ambala City( Phone No.[protected]. At present the back up period of this battery is only 3 or 4 minutes. Telephonic Comlaint has been lodged to the above mentioned dealer for replacement but to no effect. The guarrante period of Amaron battery is one and half year i.e. upto September 2009. The dealer may kindly be directed to arrange early replacement and supply a properly tested battery in replacement of this defective battery


Yours sincerely
Bhupinder Singh
H. No. 2312.C/2
Near Old DTO
. Ambala City (Haryana)
Phone[protected]and31

sir with due respect i want to subbmit my complain . i have purchase 160 va battery from tyer house vikas marg delhi i have all paper with me .in one month only i start facing problem with battery like not charging and due to this it is not giving back up now they . when i made complain they send one person he told me that battery need some chek up i will come tommrow with some device. that day was the last day and till date near about 15days passed . when i do call to them they are not picking up phone if so giving me false commitment like today i will do . person who sold me battery is also helpless for me