Amaron — Complaint Regarding Battery Failure Within 2 Months and Unacceptable Service Sambalpur

Address: UNIT NO.15, PLOT NO.592, KHATA NO.559/3410, 3610, OPP. MARUTI SHOWROOM, AINTHAPALI, SAMBALPUR, ODISHA-768004, MOB-07008816071

This is highly disappointing and unacceptable. A battery that is only two months old should not fail under normal usage, and keeping a customer without a functional battery for such a long period effectively prevents me from using my motorcycle. If the product is under warranty, I expect Amaron to provide a prompt replacement or an immediate and satisfactory resolution rather than asking the customer to wait for weeks. I request Amaron to: Investigate the battery failure immediately. Arrange a replacement battery at the earliest, for this the battery which is defective. Take appropriate action regarding the delay and poor service provided by the authorized dealer in Sambalpur. I have trusted the Amaron brand for its reputation and reliability, but this experience has been extremely disappointing. The product failure within two months and the subsequent delay in resolving the issue reflect very poorly on Amaron's customer service. (NO.11087)