Amaron — No Warranty

Address:	Guntur, Andhra Pradesh, 522006
Website:	COMPLAINT ON BATTERY ON WARANTY

I had purchased a battery Amaron B..20.L from K.K. Battery Works Old RTO Office Road, Kundala Road, Pattabhipuram Guntur -522 006 on[protected] which was under 3 year warranty. On 26 Nov 2016 as my car (wagon R) was not starting I had gone to the K.K. Battery works( where I purchased the battery) for the check up of Battery and was told that the battery had a problem and he would arrange a replacement. He had taken my battery alongwith the gaurantee card and now he is claiming that the company had replaced old battery and provided a new battery for which I need to pay Rs. 2500/-.

The amount paid by me to K.K. Battery works for purchase of new battery on[protected] vide their bill no. 40 was Rs. 3600/-. How has the company decided on Rs. 2500/- when i had completed on 1 year 8 months of the warranty period?.
Please note that this is the 7 battery of Amaron that I had used for my 2 Cars till date and never had any problem till now. This particular overcharging a customer is not right and if any wrong done by the retailer severe action has to be initiated as the name and company image is getting tarnished.
Kindly advise way forward on the same and also let me know why the charge is being done while the battery is in warranty period.

Name of the Retailer : K.K Battery Works
Name of the Owner : Babulal
Telephone No : [protected]/[protected].

Kindly resolve at the earliest. I had already telephonically lodged the complaint Amaron No. 56161 dated 11-Dec-2016.

Thanks & Regards
K. Srikant
[protected]
[protected]@coca-cola.in; srikant.[protected]@yahoo.com;