Amaron — Poor service respond on replacement of two wheeler battery

Address:

Sai Baba battery service, T. Nagar, Chennai 600017 Tamil Nadu.

Dear Sir,

Self have bought battery for my 2wheeler Bajaj Pulsar 150cc on 17th Sep 2018 unfortunately its failed / death on usage itself, coz thy have sold me 1year old battery its Nov 2017 manufactured. I am waiting for the seller to open the shop frm past 1month now they dragging me frm past 3days and now thy not responding properly very harsh behavior now asking to pay 70% if new battery cost where as thy suppose to give with 50% of discount on exchange old battery as its only 2.9years old. as per his norms 1st 2year 100% replacement, 3rd year 50% 4th Year only 30%. my case falls on 3rd year so thy not willing to exchange on 50%.

I need justification on this - battery shop name Sai Baba battery service,
T.Nagar, Chennai 600017 Tamil Nadu.