Amaron — replacement within warranty period

Address:

Chennai, Tamil Nadu

We have purchased one HCV620D31R Amaron battery for the use of generator in 30.09.2013 from M/s.S.S.Tyres and Batteries, Vadapalani, Chennai. The battery is not working for more than one month and we were persuading the above dealer to attend the problem. He was misinforming us that the battery was not suitbale our gen set and we were asked to buy a higher capacity battery. The answer was totally unconvincing as the battery with same capacity was backing the generator for the last 7 years.We stopped talking to him and as per his information we have started dealing with company man, one Mr.Rajendran (Mob.No.[protected]) who has agreed to settle the matter to our satisfaction. We were contending that the battery has not even completed 18 months and if possible we want a replacement of the same. Or else we demanded a substitute battery which will run at least for 6 more months so that we can replace the same after 24 months of the original purchase. On 04.02.2015 one service person was sent by Mr.Rajendran who took the battery from us and till date they are not at all attending to our problem. I call these people every day and they keep on giving me false promises. Till date matter is neither settled nor we have the battery with us. Request help BRANCH MANAGER STATE BANK OF TRAVANCORE KK NAGAR BRANCH CHENNAI mob.[protected] mail id : [protected]@sbt.co.in