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Amazon — Amazon sent different product not refunding

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Amazon I orderd on 3rd November and the send me completely different product immediately I returned now not refunding saying that I've returned wrong product
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Same with me they are sending different product and not refunding money
Reply
Crimebranchskr's reply, Nov 27, 2021
Dear,
We got your mail. Please forward evidence by whatsapp on 9341477262. Never share any personal information to anyone.

Thanks
Crime branch
Lodhi road delhi

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