Amazon — Customer care mentaly harrsing

Address:	496001
Website:	www.amazon.in

[protected] this my order in amazon i ask fro refund they mailme this
Hello,

This is to confirm that refund for amount 2244.49 has been successfully processed on 06-may-16 and the amount should reflect in your account by now.

The refund details are: authorization code for sale transaction 019963
Refund reference # 74332746127612657357960

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.In

When i called amazon today there number[protected] for that my refund has not deliver to bank account they file complain against bank when i said y should i file with bank i file complain in amazon they they can'nt do this

I said ok register my inconvenience about to amazon but he didn't register instead he make hold for 20 min when i ask him to talk his senior he didn't allow me that to after heated argument he then pass his call to patner ajit he was same as he they waste 25 min didn't even register my compalin this something most diasppointing i want to file case against them