Amazon India Complaints & Reviews

To
Whom so ever concerned,

I would like to inform you about fake promises that amazon makes with its customer, i ordered few products from amazon and paid for it which i didnt got delivered on time, and still i haven't got it, I called many times to customer support they promised me that it will be delivered within same day promised but now its been 4 days i still haven't got it, they make fake promises, i have paid for 3-4 products which i haven't received until now.

I was place order and select address but amazon web pickup wrong address and product get reach to the wrong address then i chat with customer support on 07-july-2018 and she promise me that address is updated and product will deliver on change address, In next day product is again reach to the wrong address ... now i want to action against same.

Last week I ordered oneplus6 but made the payment online and because of some exchange issues the order got returned. After 2 days i received the message that my account has been credited but the actual balance is not showing up. I again ordered the product today but my trasaction failed bcause of insufficient balance. Have you really initiated the amount? I should recieve call from your customer executive. This is heights that you people didn't even connect to your customer executive then why the hell you hired them when you dont speak make customers speak to them.

I Contacted to customer care she couldn't give any resolution for my questions and irresponsible behavior and she cancelled my order..!!! For any reason That product very emergency and need...!!! And what she did to me finally tracking number #[protected]. Please resolve this issue we so inconvenience that what she did to me...!!!

Sir/Madam,

I Vijaya Runchu Choudhary ordered a phone Moto G5 plus of order no.[protected] from amazon.in on[protected] and had paid 12, 999 through my debit card of Bank of India. I had cancelled it the day before delivery.

My money hasn't been refunded even after umpteen complaints to them. Owing to such an irresponsible behaviour from Amazon, I've complained here in consumer forum and provided all the required details below.

I, therefore, plea to take stern actions against amazon.in and make them refund the paid money 12, 999.

Order date :[protected]
Order no. :[protected]
Cancellation date :[protected]
Paid amount : 12, 999
(REFUND NOT RECEIVED)
Email: wondergirl.[protected]@gmail.com

Sir, with reference to my order id[protected] which was sent through Gati Courier Service by asg fitness i would like to inform you that i have contacted Gati KWE courier service twice over telephone and once personally visited their office. In spite of my repeated follows up i am unable to find any suitable solution from them. If once they said my order has arrived at dibrugarh next moment they said it is still in tinsukia. Apart from that they are displaying false information in their tracking info. Yesterday I personally visited their office and asked them about my order. First they were not confirmed whether my order is available with them or not. Then they confirmed me that my order is at tinsukia and assured me that it would be collected today and would be delivered to me. But I don't understand how my order reached tinsukia which comes after destination station ie Dibrugarh. Today I am very much upset because inspite of their assurance I have not received my order yet. Now they are displaying in their tracking info that my order was damaged. Now I must say that this Gati Kwe is one of the worst courier service I have ever met. I have been purchasing items from amazon since 2015 i have never faced this kind of issue with any of the courier services. Now I must say amazon should blacklisted this Gati Kwe courier service. Now I am feeling uncertainity wether I will get my product or not. As I need my product urgently so I request you kindly confirm me wether I will get my product or not if yes then when or if not please refund my money at the earliest. Now I think twice before purchasing any item from Amazon. I am very much disapointed.

I ordered 3 lipsticks of Revlon streetwear on the documented discount of 47% Given MRP was 260 after discount it was 139.
But after the delivery I saw the product it's MRP was just 199 they are making fool o[censored]s. And They are not taking their product back and not giving any compensation.kindly do the needful.kindly find the screenshots below

There is no MRP on the product there is just a sticker in below image

I had ordered and cancelled a product in Amazon worrh Rs. 5690. Refund was initiated on 6/7/2018 and was supposed to reach my debit account on 12/7/2018. I havnt recieved my refund yet. The bank is canara bank. Following is the mail recieved from amazon. Please help me get the refund.
our refund of Rs.5690.00 has been processed successfully on 7/6/2018. The amount should reflect in your account by 7/12/2018.

The Authorization Code (Refund Reference Number) for the transaction is 284385.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for query.

I ordered a cookware product from amazon on 3rd jul 2018 at 12:22am tuesday and paid the money instantly via my sbi debit card but then cnanged my mind and i cancelled the order on same date i.e. on 3rd jul 2018 at 11:41am...and got a msg from amazon that refund sucesses, ...then soon after amazon sent me a text msg stating that..."Refund of Rs. 1299 issued on 3-Jul, will reflect in your bank by 7-Jul for Pvt. banks and 13-Jul for Govt. banks: Ref# 325856", ...but being a regular buyer of amazon i got disappointed when they still not transferred my refund money to my bank account...and did not help even further for the same...now i am filing this complaint...pls help me giving my refund back

Sir me 2 items order kiye the but order packet me bss 1 hi item tha but mujhse paise dono items ke liye gyee maine delivery boy se kaha ki isme 1 hi item ha toh usne kaha ki aap amazon pe baat kro so ma chahte hu ki ya toh aap mujhe mere paise refund kro ya items le ke jao nhi toh 1items aur deke jao hme nhi pta isme kiski glti h apki ya delivery boy ki

I had ordered rs. 849 /- duke shoe and my register mobile number is [protected] . today your delivery called me from mobile number [protected] and he has told me come I am in kabir nagar and get your parcel . which is 2 km far from my house So this type of your service I am very disappointed and due to this type of sech bad service please cancel my order . and take action on delivery boy

I purchased shoe rack organizer of rupees 1235 on 27 February 2018. Which was delivered on 3march 2018. I returned the product on 4th off march which got delivered on 6th off march at amazone storage facility at new delhi ( tracking[protected] acroding to amazone the refund for rupees 1235 was inceated on 4th march and refund reference number[protected] was provided by them. I have contacted my bank ( state bank of india ) and (amazone) several times but i am not getting solution from either site . I have filled charger dispute with my bank as well but not getting any update

Dear Sir/Madam,

I wish to informing you that july 2nd i booked formal shoes for Rs 499/- but in my mobile banking account amount was debited but their is no any confirmation from your side so please rectify that one.But your side cancelled the order message would came.so do the needful as early as possible, , , , , , , , , , , ,

yours faithfully
Dev
Gundlupet

I have booked for Redmi Y 2 Mobile phone as per order no said above . Today (12/07/2018) your courier personnel comes to me and asked for OTP from your end in connection with delivery of the parcel. I have not get any OTP or email messages from your end in connection with this booking. The courier agent not in a position to deliver item due to non production OTP. In this regard we request you to please sent an OTP to my mobile Number or Email Address so as to accept the parcel. This type of laxity from this great business firm is not all appreciable.

Regards,

Rajan P

I doesnt get my refund till now from amazon they hve provide me a refrence number n they told me that my refund has been initiated already from them and i hve visit bank but i doesnt get any help from them also. Itz already 2 months but i doesnt recieve my refund till now. I hve call amazon customer service numerous time but still it was not helpful n doesnt solve my problm still.

Dear sir/ ma'am
Order number[protected] for Godrej Nupur Henna, 400 g Sold by: Oolloo g trades([protected]@marketplace.amazon.in) was booked by me online on 20th june 2018, and shipping date was 30th june 2018 with Tracking ID CM[protected]IN of India post, since item was not received, then i call to customer care of Amazone and they assured to help me out for this issue, then after i received mail from above mentioned seller that sir your product is returned back to us with some address mismatched issue, so please provide us new address, then i revert back to that mail and provide my address to seller again, and they provide me new Tracking ID CM[protected]IN, and when i track this ID no information is displayed on Indian post portal, and still i did not received that product please help me out for this.

Hello,
A drunk delivery guy from Amazon India, Name: Anil
Phone number: [protected]
came to deliver product on 11th July 2018
He was unable to navigate properly his Amazon delivery app in his phone, and was frantically clicking on any buttons. Upon pointing out, He rudely said, I know what I'm doing ! And said, his time is up as it's 6:30pm. Someone else will come to deliver the product by 9pm. I told him you have my product with you, give it to me, but he quickly picked up his bag and ran away.
After few minutes, I received a message on my Phone from Amazon saying, My order was cancelled as delivery guy was unable to verify my authenticity.
Amazon customer service is also defending the drunk delivery guy, and pointing out at me, to be careful the next time I place order or my account will be cancelled.
What's going on ? Amazon is blantly supporting corruption, not at all expected from them.

Sir I Ajay from Hyderabad got cheated by olx job offer Amazon from Delhi Anurag sharma neha sharma from Delhi her number is [protected], [protected] and I payed of amount 6500 in S.B.I NAME PRATIBHA SHARMA A.C NUMBER [protected] IFSC CODE SBIN0031841 plz help me sir my contact number [protected]

I ordered Sundex Dry cloth stand @ cost of Rs. 1369.00 + Rs. 250.00 for courier charges and I go offer if we purchased get it 1 no. Stainless steel towel stand cost of Rs. 999.00 alongwith this. Now Amazon just send main product with missing screws and not provide towel stand and denied for the same. they are not able to provide free gift now. they are ready to return full amount Rs. 1369 .00 + Rs. 250.00. I don't want money and I request kindly ship my free gift which is pending. they are not ready for the same. please find snapshot when I order the product and same is mention in description as Big offer. please do needful and provide me justice.

my Order no #[protected]

I order Sundex dry cloth stand on 3rd July, same time I got offer if I purchased then they will give Rs 999.00 stainless steel towel stand alongwith this. but now they denied to deliver free offer and if I not convinced so they are ready to return my money. I don't want money and require product only.I paid Rs. 1609.00 ( including courier charges of Rs. 250.00) & get free stand of Rs. 999.00. even though product receive with missing accessories ad they are not ready to replace. kindly help me out.