| Address: | New Delhi, Delhi, 110003 |
| Website: | www.amazon.in |
Did not receive product Puma shoes[protected], payment done by card
Did not receive the usual notification on mobile regd despatch .
Had ordered 7 other products along with this . Received notification of despatch as well as the product in time .
Status says delivered, Though the product was not received
Very Rigid customer service
Amazon unwilling refund money or give product
A regular Amazon customer for last 7 y has to bear the brunt of lost shipment #[protected] Puma shoes size 11 peacoat
Attached is proof of dispatch from PUMA to Amazon .
Requested amazon to forward me a proof of dispatch and tracking details of Amazon of this particular order said above
They refused saying Iam a couple of weeks past the return date
Amazon has gulped my money. Wonder how many cases of lost shipment like this are happening, where amazon swallows the entire amount.
The shoes to my knowledge were never dispatched from Amazon.
An act of Negligence .
On 05-Sep-2018, at 9:52 AM, Agrawal, Pranav wrote:
Dear Ma’m,
The order[protected] was shipped from the Puma WH on 9th July, the temporary AWB number for the same is amazontmp_0a99216bec
The Marketplace ID for the product is: B01N32DFJS
The tracking number provided by ATS is :[protected]
Kindly verify the same and let us know if we could be of any assistance
Thanks
Best regards,
Pranav Agrawal
Assistant Manager - Ecommerce Operations
C +91 [protected]
pranav.[protected]@puma.com
PUMA Sports India Pvt Ltd.
509 CMH Road Indiranagar
560038 Bangalore
India
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