Amazon.in — Refund not issuing after many follow ups

Address:Bangalore, Karnataka

Hello sir i have ordered one watch worth of 19000 rs. Received is too heavy.. and had more weight ao i retur ed back on 8th september.. from the day i returned i should recive my refund after two days as tlper their policy.. its been more than week they are not refunding my amount..i am fed up with sending mails.. please help in getting my refund amount My mobile num: [protected] Email id: [protected]@gmail.com Order ID[protected]
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I want to take legal action on them.. please advice.. i am going to file complaint in consumer court on friday.. is there anything i do need to follow.. befor filing complaints.. please let me know asap..thanks

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