Amazon.in — Return confirmed Telephonically

I had received a HP printer which was defective and I asked for a return. I was told that Amazon's person for taking back the article on 6 December.
AmazonIndia' person did come in but did not take back the article and said that someone else will come in the evening.tt retv purn package even though 3 ayd
No one has come to collect tled return date of 6 Decemberche return package even though three days have passed since the s