[Resolved]  Amazon.in — surya hotterr stainless steel 2 burner gas stove with 6 months manufacturer warranty with 1.5 meter hose pipe combo

Address:Hyderabad: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village Serlingamplayy Mandal, Ranga Reddy ,Amazon.in India Office Address: 2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 56
Website:www.amazon.in

I had placed an order on 10th september 2020 of 2 burner gas stove including gas stove pipe. Here is the net worth -
Item subtotal: rs.1, 149.00
Shipping & handling: rs.75.00
Order total: rs.1, 224.00.

I paid through my bank account online icici net banking transaction.

Got the order confirmation mail in my registered gmail. That is, order confirmation
Order #[protected]

But i had cancelled the order on 12 th september 2020. The order is showing on the website cancelled order list.

But, till 12th september, the item was not been shipped only the status was showing ready to shift. And the product no way reached to my hand. So no return copncept is applicable here. But amazon is not giving me or confirming me any sort of return, customer care is saying, we can not tress the order id. I want my refund. Sending you the invoice sent in my mail and other relevant screen shot
+2 photos
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Oct 5, 2020
Complaint marked as Resolved 
It had been resolved .
Amazon India customer support has been notified about the posted complaint.
Sep 15, 2020
Updated by Sanhita Mitra
Still they did not communicate to me sir .

But thanks for your quick response and follow up and assurance .

Regards
Sep 18, 2020
Updated by Sanhita Mitra
Still they did not communicate nor they had initiated for refunding
Sep 18, 2020
Updated by Sanhita Mitra
Dear Madam and Sir,

Would you be kind enough to help me in this regard, till so far, there is no response from amazon india end .

Regards
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