Amazon India — account on hold from long time

Address:	152101
Website:	Amazon.in

My account is on hold from 1+ hold because my nephew filled some fake credit card details to my account. I have 1000+rupees in my amazon account.
I contacted them about 30+ times byt every time they are sending same mail that we are not able to confirm your billing details affiliated card with 9501 but as i already said that that card isn't mine. I said i am ready to provide my any details and documents but same reply every time they are not listening to me i said atleast give me my money back because i am very poor. That money is very worthy for me
But they aren't listening
Please help
My number - [protected]
My mail id - [protected]@gmail.com