Amazon India — Acer EK220Q 54.61cm Full HD VA Panel Backlit LED Monitor

Address:

Amazon India online shopping platform

The above mentioned product (Acer EK220Q 54.61cm Full HD VA Panel Backlit LED Monitor) was purchased from Amazon India on August 6th, 2022 and delivered on August 9th, 2022.

The item was defective and registered for return and replacement. The amazon agents attempted on August 12, 2022; read the serial number on the product wrong and cancelled the replacement due to failed verification.

I tried contacting them after this incident there was no further update on this matter and scammed.

The verification no. of the product is attached below: (1) Cover label
(2) Monitor label (3) screenshot of cancellation of pickup.

I'm submitting this complaint about Amazon India return and replacement failure to your kind consideration.