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Amazon India — alexly tf3 neckband bluetooth

Address:1.202, Guntur, Andhra Pradesh, 522510

I have bought alexly tf3 neckband from amazon on 12 dec 2018. It had a warranty period of 1 year. Sadly it stopped working from 2 days.. Only one side is working.. Please resolve my issue and help me with the warranty.. I have been continuously contacting.. But the number is not reachable.. And they are not responding on whatsapp also

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I have been getting bills about audio books but I haven't bought any.
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My credit card is being charged each month called Amazon Prime
I didn't sign up for anything. Please credit my account and than remove my credit card number from your files. Thank you! Pauline M. Snyder
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Pauline Snyder's reply, Feb 26, 2019
A charge that I didn't authorize to my credit card.

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