Amazon India — amazon account is closed but not able to given for refund amazon pay balance

Address:

600017

Dear sir

My amazon account mail :[protected]@hotmail.com
My amazon register phone number :-[protected]

Sir am using amazon account recently is six month. We order mobile covers and slipper etc

Am extra am order mobile every week one time am going give my friends and family but recent two month my account is closed

Am many time col log our team release my account unable reopen my acc sir

And not given my amazon balance rs.314 unable to given my money

For your ref attaching screen short